Privacy Policy
At iGlobal Services, we respect your privacy and are committed to protecting your personal information through responsible data practices and appropriate safeguards.
This Privacy Policy explains how iGlobal Services LLC (United States), iGlobal Services India Pvt Ltd, and affiliated entities (collectively, “iGlobal Services,” “we,” “us,” or “our”) collect, use, disclose, and protect personal information when you interact with our websites, training programs, consulting services, staffing services, automation tools, and related platforms.
By using our services, you agree to the practices described in this Privacy Policy.
1. Introduction
iGlobal Services ("iGlobal", "we", "our", or "us") is committed to protecting the privacy, security, and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information across our websites, services, communications, and digital platforms.
This policy applies to all users, clients, candidates, partners, and visitors interacting with iGlobal Services globally.
2. Information We Collect
a) Personal Information
- • Name, email address, phone number
- • Company name, job title
- • Resume, employment history, education
- • Immigration-related information (only when explicitly provided)
- • Billing and payment details (processed via secure third-party providers)
b) Technical & Usage Information
- • IP address, browser type, device information
- • Pages visited, time spent, referral sources
- • Cookies and similar tracking technologies
c) Communications
- • Emails, forms, chat messages, SMS, WhatsApp, and AI-assisted interactions
- • Recorded calls (where legally permitted and disclosed)
3. How We Use Your Information
- • Providing consulting, staffing, training, and advisory services
- • Recruiting, candidate evaluation, and client matching
- • Responding to inquiries and support requests
- • Contractual obligations and service delivery
- • Improving our platforms, AI systems, and user experience
- • Marketing, analytics, and performance measurement
- • Legal compliance, fraud prevention, and risk management
We do not sell personal data.
4. Cookies & Tracking Technologies
Where applicable, iGlobal processes personal data under one or more of the following lawful bases:
• Consent
• Contractual necessity
• Legal obligation
• Legitimate business interests
• Vital interests
5. Data Security
We use cookies and similar technologies to:
• Enable core site functionality
• Analyze traffic and performance
• Improve marketing effectiveness
Users may manage cookie preferences through browser settings or cookie banners where applicable.
6. AI, Automation & Analytics
iGlobal may use AI-powered tools, analytics platforms, CRM systems, and automation technologies to enhance service delivery, communication, and operational efficiency.
These systems:
• Do not make legally binding decisions without human oversight
• Are monitored for accuracy, security, and bias
• Are governed by internal data protection controls
7. Data Sharing & Third Parties
We may share information with trusted third-party service providers, including:
• Cloud hosting and infrastructure providers
• CRM and marketing platforms
• Payment processors
• Legal, accounting, and compliance partners
• Offshore and onshore operational teams (under confidentiality agreements)
All third parties are contractually obligated to protect data.
8. International Data Transfers
- As a global organization, data may be transferred and processed outside your country of residence, including the United States and other jurisdictions. We implement appropriate safeguards to ensure lawful and secure transfers.
9. Data Retention
We retain personal information only for as long as necessary to:
• Fulfill stated purposes
• Meet legal and contractual obligations
• Resolve disputes
• Enforce agreements
Data is securely deleted or anonymized when no longer required.
10. Data Security
We implement administrative, technical, and organizational safeguards including:
• Encryption
• Access controls
• Secure hosting environments
• Confidentiality agreements
• Regular security reviews
No system is 100% secure; however, we take reasonable measures to protect data.
11. Your Rights
Depending on jurisdiction, you may have rights to:
• Access your personal data
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Data portability
Requests may be sent to: privacy@iglobal.services (recommended to create)
12. Children’s Privacy
iGlobal Services does not knowingly collect data from individuals under 13 years of age (or equivalent age under applicable law).
13. Data Breach Notification
- In the event of a data breach involving personal information, iGlobal will take appropriate steps to investigate, mitigate, and notify affected parties and authorities as required by law.
14. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
15. Contact Us
For questions, concerns, or privacy-related requests:
iGlobal Services
Email: privacy@iglobal.services
Website: https://www.iglobal.services